Menu Studio Support

Questions, problems or ideas? Write to us at support@ninthfern.com, or tap Contact Us in the app's Settings.

Common questions

How do I cancel or change my subscription? On your iPhone, open Settings, tap your name, then Subscriptions, then Menu Studio. Your online menu stays available until the end of the period you've paid for.
I subscribed, but Premium is locked. Open the Premium screen in the app and tap Restore. Make sure you're signed in with the Apple Account you subscribed with.
I have a new iPhone. How do I get my online menu back? Sign in with the same Apple Account, open Menu Studio, tap QR code, then Get Your Published Menu. Your QR code stays the same.
I changed my menu, but customers still see the old one. Edits stay on your iPhone until you tap Update Online, at the top of the menu or on the QR code screen.
How do I take my menu offline? Tap QR code, then Take Menu Offline. Your printed code keeps working when you put a menu online again.
The scan got something wrong. Dishes the app isn't sure about are marked for you to check. Tap any dish to fix it. Clear, straight photos in good light read best.
Scanning says I've reached my limit. Free scanning includes 30 photos a month, and Premium 200. The app shows when scanning comes back. You can always type your menu in.